Paratransit
We have extensive experience working with the public sector
with local city and state agencies including:
NYC Department of Citywide Administrative Services
NYC Department of Health
and Mental Hygiene
NYC Department of Homeless Services
NYC Administration
for Children’s Services
CTG Logistics offers 24/7 dedicated dispatch services for both ambulatory and non-ambulatory
customers. CTG Logistics processes over 7,000 transactions daily, offering comprehensive
transportation management services including:
24/7 customer support with homegrown customized call taking dispatch system.
Full routing/dispatch of all trips via our homegrown dispatch platform.
Trip assignment to the driver/affiliate.
Quality control of all process at both dispatch and driver/affiliate level.
Federal level drug
and alcohol testing both
pre-employment
and ongoing random.
Driver/affiliate qualification, credential, selection
and vetting.
All payments
to the driver/affiliate.
Full-level reporting including all GPS data for measurement of on-time performance.
The relationships we have established with numerous public sector agencies
is testament to our managerial control, industry expertise, quality assurance and technological innovations.
We welcome
the opportunity
to provide the same
high level of services
to your organization.